About

Founded in 2013, Intrinsic FE specialises in the built environment and offers a comprehensive portfolio of multi-disciplinary engineering services. We deliver UK-wide technical advice and support to meet the demands of property professionals responsible for today’s commercial and public sector buildings. Our forward-thinking building services and facilities engineers are driven by excellence, and passionate about working to the highest industry standards.

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We pride ourselves on ensuring that the buildings we service are cared for and deliver the optimal environment for the people who occupy them, from heating to ventilation, air conditioning and getting the lifts working – it all matters. When the business operating environment is challenging, you can count on our no nonsense focussed approach to delivering practical and sustainable engineering solutions that enhance wellbeing in the workplace and optimise the value and longevity of your built assets.

Mission Statement

Intrinsic FE is committed to providing sustainable engineering solutions through an intrinsic understanding of our clients’ technical needs, and a genuine desire to deliver a first-class service that adds real value.

The Team

Chris Roberts

Chris Roberts
Managing Director

What are you most proud of in your career to date? Founding Intrinsic.

What’s the best advice you’ve ever received? Don’t touch the red wire.

MD and founder of Intrinsic FE, Chris combines an innate technical expertise with a broad knowledge of the property sector to deliver sound professional advice and practical engineering solutions. He brings more than 35 years’ experience in building engineering services at operational, management and strategic levels and has held senior positions in industry leading businesses. With his keen eye for detail, creative problem-solving skills, and ability to communicate solutions that help Clients make better informed decisions, Chris is known for delivering results that yield true value.

Ben Ferguson

Ben Ferguson
Director

What’s something not many people know about you? I’m a fully trained firefighter on call 54 hours a week at my local fire station in Walton-on-Thames

What do you like to do when not working (or firefighting)? Spending time with my family and our three boys; skiing; sailing; golf.

Ben has an established track record for quality technical advice and solutions that deliver added value for Clients. With his extensive experience across engineering services within the built environment, Ben leads the management and delivery of Intrinsic’s Technical Management and Engineering Consultancy services. He recognises the importance of understanding Clients technical needs, and his open and collaborative approach fosters enduring relationships built on trust and respect.

Steve Holliday

Steve Holliday
Senior Associate

What slogan best describes you or your values? Diligence

If you had a superpower, what would it be? Why would you want one?!

Steve combines a comprehensive M&E background with more than 30 years’ expertise in the sector, boasting multi-site facilities and project management experience across a broad range of hotel, retail, and commercial properties. From surveys, audits, and reports to specification, tender and mobilisation, Steve is committed to driving exemplary Client satisfaction and service. His well-reasoned engineering decisions serve to increase the reliability and life cycle of Clients’ assets and maintain the operational efficiency and excellence of their buildings.

Ted Cregan

Ted Cregan
Senior Engineer

What would your superpower be? Agility, it allows me to adjust to whatever the task requires.

What’s something not many people know about you? I used to be in a band.

Ted enjoys more than 15 years’ experience in the engineering services maintenance field, bringing an extensive industry knowledge through his practical, administrative and management roles. Prior to joining Intrinsic, Ted was responsible for auditing and compliance management of site maintenance operations, building on sound technical knowledge from supervising cooling tower refurbishments and tenant floor fit outs to overseeing company compliance documentation.

Mark Neale

Mark Neale
Senior Engineer

What are you most proud of in your career so far? Completing my Energy Engineering degree alongside becoming a first-time dad.

What advice would you give your younger self? Don’t get married to my first wife!

Mark began his career as a motor mechanic before changing track to maintenance fitter on his father’s advice and hasn’t looked back. He’s since acquired more than 30 years’ experience across the engineering sector, commercial and public, hard, and soft services. With his strong commercial approach and customer focus, Mark is adept at managing and delivering large complex projects on time and within budget, identifying solutions that deliver value for money for clients.

Elaine Missen
Senior Team Administrator

What’s the best advice you’ve ever received? You’re here for a good time, not a long time.

How do you occupy yourself outside work? Socialising with friends, gym and being run ragged by my two ‘feral’ children.

With 15+ years administrative experience in the engineering sector, Elaine brings an exceptional technical understanding to her role supporting the Intrinsic team and ultimately, Clients. She is passionate about delivering the highest standards of clerical and HR support, ensuring the efficient and effective delivery of business operations with customer satisfaction at its core. Elaine has the dubious honour of being one of Intrinsic’s longest-serving colleagues.

Emma Knight

Emma Knight
Associate Finance and Communication

What are you most proud of in your career so far? Returning to work in a completely new discipline after a career break.

What’s the best advice you’ve ever received? Don’t sweat the small stuff.

Emma’s number-crunching and communication skills are integral to advancing the strategic ambitions of the Intrinsic business. Passionate about authentic communications and cutting through the jargon, her professional experience has developed from a background in Public Relations and spans several decades across the non-profit, public, and commercial sectors. Emma is a certified Mental Health First Aider.

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